Welcome To The
Pages From The Coach’s Playbook Blog

My ultimate goal is to write useful and relevant content about everything related to creating success and getting you to the next level. Sometimes however, I do find myself just blogging about things that need to be talked about, so don’t be surprised by what you find popping up here.

I always welcome all useful comments, suggestions and critiques. So come often, bring a friend, and stay as long as you’d like!

The Neverending Battle of Business Competition

The business world is filled with competitive people. That’s human nature – it is the way it is. If people don’t compete to sit on the “business throne,” there won’t really be an incentive to make great...

The Need For a Good Business Strategy and Why It Matters

Strategy is essential to the sustainability of a business. Formulating it might not be as exciting as leading people or marketing your products and services, but at its core, your business strategy is the...

We Create Our Own Success

We Create Our Own Success By Manuel Palachuk I want to share a success story from one of my favorite and oldest clients and, more specifically, the owners of the company. These folks also happen to be what I consider close friends of mine. But I'm not sharing their...

Don’t Forget To Take Time To Be Inspired

Don't Forget To Take Time To Be Inspired You May Find It Waiting For You In The Strangest Places By Manuel Palachuk I really just want to share a cool aha moment of inspiration. This past week I had been literally spending every waking hour of the days working on a...

How Many Endpoints Per Tech Make You Best In Class?

How Many Endpoints Per Tech Make You Best In Class? And What Class Are We In? By Manuel Palachuk A subject I've intended to cover for some time is the eternal question of "How many endpoints should my team be able to handle?" This and "How many tickets per tech should...

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We Create Our Own Success

We Create Our Own Success By Manuel Palachuk I want to share a success story from one of my favorite and oldest clients and, more specifically, the owners of the company. These folks also happen to be what I consider close friends of mine. But I'm not sharing their...

Don’t Forget To Take Time To Be Inspired

Don't Forget To Take Time To Be Inspired You May Find It Waiting For You In The Strangest Places By Manuel Palachuk I really just want to share a cool aha moment of inspiration. This past week I had been literally spending every waking hour of the days working on a...

How Many Endpoints Per Tech Make You Best In Class?

How Many Endpoints Per Tech Make You Best In Class? And What Class Are We In? By Manuel Palachuk A subject I've intended to cover for some time is the eternal question of "How many endpoints should my team be able to handle?" This and "How many tickets per tech should...

Tactics or Strategy – Only One Wins Races

Photo Power The Ultimate Success Formula MARCO PITT I’m a standard Lorem Ipsum text for fill the space. Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa.Donec quam felis, ultricies nec, pellentesque eu, pretium...

Recognizing The Doom Loop

Recognizing The Doom Loop The Truth About Business Depression By Manuel Palachuk I was having a discussion with a small business owner a few weeks back about how their business was progressing. The sentiment was this: We're making it through the day. I thought about...

Make Security a Core Competency, Not a Vertical

Make Security a Core Competency, Not a Vertical The New Way of Life for Any IT Service Provider By Manuel Palachuk No one on the face of the earth today who has access to an internet-connected device is unaware of cyber threats. It's now a very integral part of our...

What my clients are saying…

Schyler Jones

“I’ve been working with Manuel going on 4 years and I can say my experience has been nothing shy of phenomenal. Manuel has years of real-world experience both as an engineer and in IT, developing and following formalized processes that have enabled him to build… Read more “Schyler Jones, Owner, MiradorIT LLC”

Schyler Jones, Owner
MiradorIT LLC
Jon Sastre

“Manuel is a black belt at building and sustaining a true proactive service delivery model. He works to build and change cultures within organizations. Other business coaches are generic; Manuel understands the MSP model and how to achieve excellence in service delivery. He understands our… Read more “Jon Sastre, Senior Vice President of Cloud Services, United Data Technologies”

Jon Sastre, Senior Vice President of Cloud Services
United Data Technologies
Eddie Joffe

“I love working with Manuel. He constantly gets me past my sticking points. When I feel stuck, I know Manuel will get me going again to reach my goals. Before working with Manuel, I actually wasn’t even using PSA. Manuel made sure I implemented a… Read more “Eddie Joffe, Owner, NetZone Technologies”

Eddie Joffe, Owner
NetZone Technologies
Ben Ahlquist

“Manuel comes from a true foundation of success in our industry in his own right, combines it with top-notch operations consulting and business strategy, and has a coaching style that gives it to you straight while simultaneously being encouraging with no judgment or criticism. I… Read more “Ben Ahlquist, President, ByteSmart Services LLC”

Ben Ahlquist, President
ByteSmart Services LLC
Steve Bootes

“The most important benefit to Manuel’s coaching has been his encouragement and being told that we’re making improvements. When you’re in the thick of it every day, it can sometimes seem that you’re not making any progress and things are just the same that they’ve… Read more “Steve Bootes, Owner, Computing Dynamics Ltd.”

Steve Bootes, Owner
Computing Dynamics Ltd.
Ahsun Saleem

“I wanted a coach who wouldn’t just tell me what I needed to do, but how I needed to do it. As a business owner, I understood the various areas I needed to work on, but wasn’t sure how I could go about improving those… Read more “Ahsun Saleem, President, Simplegrid Technology Inc.”

Ahsun Saleem, President
Simplegrid Technology Inc.
Jason Etheridge

“Working with Manuel has been business-changing and far exceeded my expectations. He isn’t lying when he says he takes you to the gym. My head muscle hurts (in a good way)! The MPI Getting to the Next Level program has completely changed our service delivery… Read more “Jason R. Etheridge, President, Logic Speak”

Jason R. Etheridge, President
Logic Speak
Mike Ita

“The difference Manuel has made to my personal life, team, and organization in the short time working with him has been immeasurable. I knew who he was before we started working together, but didn’t realize he was on a mission to help other people succeed… Read more “Mike Ita, CEO & Founder, IT Corps”

Mike Ita, CEO & Founder
IT Corps
William Lanier

“What difference has Manuel’s coaching made? How do you say ‘EVERYTHING’? He understands the trials of an IT company owner. Not just the IT side, but the family side, the team side. He has all the areas covered. The reason his training is different is… Read more “William Lanier, CEO, Christian Computers, LLC”

William Lanier, CEO
Christian Computers, LLC