Stop Playing Whac-a-Mole With Your SLAs

Stop Playing Whac-a-Mole With Your SLAs

Stop Playing Whac-a-Mole With Your SLAs It’s Bass-Aackwards! I’m so tired of hearing PSA implementers, coaches, and IT service providers saying, “We have to focus on the SLAs so that we never break one!” That’s actually really a bunch of very backwards B.S....